TERMS OF SERVICE
Welcome to PRAPTA Tribe- prapta.in and its affiliates provide their services to you subject to the following conditions. If you visit or shop at prapta.in you accept these conditions. Please read them carefully. In addition, when you use any current or future prapta.in service or visit or purchase from any business affiliated with prapta.in whether or not included in the prapta.in Web site, you also will be subject to the guidelines and conditions applicable to such service or business.
PRIVACY
Please review our Privacy Policy, which also governs your visit to prapta.in, to understand our practices.
ELECTRONIC COMMUNICATIONS
When you visit prapta.in or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of PRAPTA OPC PVT LTD., or its content suppliers. The compilation of all content on this site is the exclusive property of PRAPTA OPC PVT LTD. All software used on this site is the property of PRAPTA OPC PVT LTD or its software suppliers.
TRADEMARKS
Any violation, illegal or unauthorized usage of our trademarks, whether registered or under registration, will be liable for legal action.
SITE ACCESS
Prapta.in grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Prapta.in. You may not use any proprietary information (including images, text, page layout, or form) of Prapta.in and our affiliates without express written consent. You may not use any meta tags or any other hidden text utilizing Prapta.in name or trademarks without the express written consent of prapta.in. Any unauthorized use terminates the permission granted by Prapta.in. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of prapta.in so long as the link does not portray Prapta.in its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any PRAPTA logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Prapta.in and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content; send e-Gift Certificates and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam. You may not use a false e-mail address, impersonate any person or entity, or
otherwise mislead as to the origin of a card or other content. Prapta.in reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Prapta.in and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Prapta.in and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Prapta.in or its affiliates for all claims resulting from content you supply. Prapta.in has the right but not the obligation to monitor and edit or remove any activity or content. Prapta.in takes no responsibility and assumes no liability for any content posted by you or any third party.
RISK OF LOSS
All items purchased from Prapta.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
PRODUCT DESCRIPTIONS
Prapta.in and its affiliates attempt to be as accurate as possible. However, Prapta.in does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error- free. If a product offered by Prapta.in itself is not as described, your sole remedy is to return it in unused condition.
PRICING
Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product. With respect to items sold on Prapta.in, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded. Despite our best efforts, a small number of the items in our catalogue may be mispriced.
If we discover a mispricing, we will do one of the following:
If an item correct price is lower than our stated price, we will charge the lower amount and ship you the item.
If an item correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Please note that this policy applies only to products sold and shipped by Prapta.in. The prices displayed on this site are quoted in Indian Rupees with approx. conversion rate in US Dollars. The actual amount to be paid by you will be the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.
SHIPPING
We offer FREE SHIPPING for all orders in India
For international orders, shipping charges are based on the greater of the actual weight or volumetric dimensions of the parcel.
Please note that shipping charges for international orders will be calculated at checkout. Once you enter your shipping address, the shipping costs will be updated based on the destination country and the total weight of your order. We strive to provide accurate and fair shipping rates for all our customers. Should you have any questions or need clarification on shipping prices, please do not hesitate to reach out to us at +919866939249. Thank you for your understanding.
COD SHIPPING
Cash on delivery (COD) is available for orders within India. For all COD orders, a prior deposit of 60% of the order value is required, payable through bank transfer or any electronic payment method. You will receive a payment link via email and phone number within 24-48 hours of placing the order. Upon receipt of payment, our team will process your order. Orders will be cancelled if payment is not received within 24 hours. Additionally, if the customer refuses the parcel to the courier company, the brand will
forfeit the prior deposit.
TAXES & DUTIES:
For Indian customers:
Product prices displayed are inclusive of all taxes and duties.
For International customers ( when applicable):
International deliveries may attract customs duty or/and VAT as per the applicable law in the country of delivery, in addition to the price quoted on the site. The shipping agency will provide you with an invoice for customs duties and local VAT if applicable.
In case of International Orders, if a customer refuses to pay the Duty mandated by the respective country of shipment and doesn’t collect their order from the Shipping agency (such as DHL, FedEx, etc.),
then we will not be liable to refund any amount for such orders.
Please call/WhatsApp us at +91 9866939249 for queries regarding import duties & customs. We will be happy to assist you and provide you with a hassle-free shopping experience.
RETURNS:
Our garments are all made to order. Once your order is confirmed, we do not offer exchanges or returns. However, we are happy to assist with alterations if needed. Courier charges for alterations will be borne by the customer. Please note that the alteration service is only available for domestic purchases.
INTERNATIONAL RETURNS:
We do not offer merchandise exchanges on orders shipped internationally. However, if you receive any merchandise that is not in satisfactory condition, damaged, defective, or not as expected, kindly contact us at hello@prapta.in within 48 hours of receiving your order.
Refunds on international orders do not cover duties, taxes, and tariffs paid by the customer.
SIZING
The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide to select the size best suited to you.
PRODUCT PROPERTIES AND WASH CARE
All of PRAPTA products are handcrafted using the finest natural fibers. The subtle variations in color, texture and finish are intrinsic to hand made products. Our products are one of its kind created out of hand processes which involves spinning dying, weaving, and embroidery and dyeing techniques with the goal of minimizing our impact on the environment while striving for the best color properties. An irregular weave or print is not a defect - handloom by definition means uncertainty when it comes to uniformity.
All garments have to be dry cleaned as mentioned on wash care instructions mentioned on the website and paper tags, also we would recommended please make note of the instructions while placing the order
COLORS
We have done our best to display as accurately as possible the colors of the products shown on this Website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor display of any color will be accurate.
VARIATION IN PRODUCT
Each piece goes through hand processes like hand dyeing, spinning, cutting, and embroidery making each piece unique in nature, hence no two pieces are similar and there is a slight variation in bespoke (made to measure) orders.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site is provided by Prapta.in on an as is and as available basis. Prapta.in makes no representations or warranties of any kind,express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Prapta.in disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Prapta.in does not warrant that this site, its servers, or e-mail sent from Prapta.in are free of viruses or other harmful components. Prapta.in will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
INDEMNIFICATION
You agree to defend, indemnify and hold PRAPTA OPC PVT LTD., for PRAPTA, its respective officers, directors, employees, shareholders, associated entities, agents, successors or assigns, nor any party involved in the creation, production or transmission of this Website harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of the site.
APPLICABLE LAW
By visiting Prapta.in, you agree that the laws of India, under the jurisdiction of Delhi High Court, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and PRAPTA OPC PVT LTD., or its affiliates.
DISPUTES
Any dispute relating in any way to your visit to Prapta.in or to products you purchase through Prapta.in shall be submitted to confidential arbitration in PRAPTA OPC PVT LTD.,, except that, to the extent you have in any manner violated or threatened to violate Prapta.in intellectual property rights, Prapta.in may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please refer to the other policies on our website. These policies also govern your visit to Prapta.in. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
PRAPTA OPC PVT LTD.,
T: +(91) 9866939249
hello@prapta.in